Working with a contractor

Hiring a contractor for jobs you can’t do yourself, either because you don’t have the time or the expertise, may be a new experience, but it doesn’t have to be intimidating. Careful research and planning can help. Here are some tips to keep in mind:

• Ask multiple contractors to bid on the job to see who will offer you the best price. Be sure to pay attention to the timeliness and professionalism of their responses. Slow response times and unprofessional or rushed answers may foretell problems later.
• Choose a contractor who is licensed, insured and registered with the state.
• Check the contractor’s references, especially customers who used the contractor for a similar project. Neighbors and friends may be able to recommend contractors they’ve worked with in the past.
• Contact the Better Business Bureau (www.bbb.org) or your state Attorney General’s office to check if any complaints have been filed against the contractor.
• Determine exactly how you’ll be paying. If the contractor offers financing, make sure you fully understand all the costs and fees.
• Read the contract carefully and make sure you understand what you’re signing.
• Be vigilant. Keep track of the work as it is being done and confirm that the project has been finished to your satisfaction before you make the final payment.